Kayako Logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
Ghazanchyan Offline
Member
 
Posts: 30
Join Date: Dec 2007

SupportSuite
Yearly Leased License
Pages problem in Download section - 14-05-2008, 05:16 AM

I have the following problem in Downloads section:
I have created a lot of categories and files and when I want to list the files in staff area in appropriate category, the page function is not working. If I click on the 2nd page the files list looses in category filter and shows the full list of files which makes file search very difficult.
The other problem ( or request ) is coming in client area, where I want to browse the files in appropriate folder where I have more then 100 files ( not so small number ) I see the full list on one page, there is no paging in client area at all!
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,267
Join Date: Aug 2006
Location: Mumbai, India

SupportSuite
Owned License
14-05-2008, 07:18 AM

Quote:
The other problem ( or request ) is coming in client area, where I want to browse the files in appropriate folder where I have more then 100 files ( not so small number ) I see the full list on one page, there is no paging in client area at all!
This should be added. Makes alot of sense.

As for your issue, can you please provide screenshots?



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
Ghazanchyan Offline
Member
 
Posts: 30
Join Date: Dec 2007

SupportSuite
Yearly Leased License
14-05-2008, 12:23 PM

Please look to attached file. Pay attention on the URL in the status bar when I hold the cursor on the 2nd page link - the URL doesn't contain any folder information, just offset.
Attached Images
File Type: gif kayako.gif (37.4 KB, 5 views)
   
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
T-mobile wing download kayakomobile problem brookl Kayako Mobile 4 07-06-2008 12:15 AM
Private Download 'section' bobh Feature Requests 1 08-02-2008 04:43 PM
Problem with download section gregorS SupportSuite, eSupport and LiveResponse 2 12-01-2007 10:21 AM



Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0

Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46