Password when logging into Support Centre

[Siora]

If I log into support centre and click "remember me" I am able to successfully log in. However, if I log out I notice that it has remembered my email address but it has expanded my password to like 20 characters. If I click login it tells me that the password is incorrect so I have to re-enter my password.

Is this normal? It was never like this with 3.10.02.

[Jamie Edwards]

Hi Siora,

This is not normal and probably a bug, and I think I might know what. I will test it.

[Siora]

Thanks Jamie.

[Jamie Edwards]

Hi Siora,

This has been confirmed as a bug after the following steps;

1) Login (with remember me checked)
2) Log out
3) Login again
4) Log out
5) Login again = fail

This is due to new password hashing of stored cookies introduced in 3.11.00. We are working on a fix now.

[Siora]

Sweet...thanks Jamie.

[Siora]

I also just verified the exact same steps that you layed out Jamie and it occurs exactly as you stated.

[Siora]

In addition to this, If I log into SC with one email address, log out and try to log in with another, I keep getting access denied. I'm assuming this is a cookie issue. Is it supposed to be that way?

[Siora]

Jamie, why when you log into one template group and log out does it NOT revert to the default guest group? It is taking the guest template from one template group instead of the main. Let me explain this more:

1. User goes to www.mydomain.com
2. Sees the template related to the guest user account stored in the default template group - Company x (main template)
3. Logs into SC and logs into Company Y template group
4. Logs out
5. Is taken to the guest template group of Company Y instead of X

With the old version, whenever one would log out, the default template guest group was used. Since it is not doing this it is causing problems because I have heavily modded the default template group to match my site so if a user logs into company Y template group and logs out, non of my mods show leaving the site looking basic.

Is this issue being looked at and/or resolved?

[mopa]

Maybe I misunderstood, but can't that be fixed by going to: Admin -> Settings -> Generel.

In the buttom of this page you can chosse After Logout Return To Default Template Group = YES or NO

This I find very nice since I don't use the default at all.

[craigbrass]

Hmm, maybe just a configuration error then.

[Siora]

Mother of god I feel like a dumb a$$. Was that setting always there? I don't remember it being there with 3.10.02 because things just worked that way.

Anyhow, Thanks MOPA, you saved me a lot of frustration.

[mopa]

You're welcome
I think it is new to version 3.11.0 and later

[Siora]

That explains it.

[Siora]

Jamie,

Where do we stand on this bug fix?

[Digital Mayhem]

ya I didn't know that setting was there either you used to have to use &nosave=1 on the end of the URL to make it so it didnt save the cookies.


http://www.yourdomain.com/support/in...TEVER&nosave=1