PDA web interface on WM5 SmartPhone

SkyNet · **PDA web interface on WM5 SmartPhone -** 02-11-2007, 06:46 AM

Hello.

I am trying to use the PDA web interface on my Windows Mobile 5 SmartPhone.

When going to my normal URL, I get forwarded to the PDA version automatically, which is good.

When trying to allocate a ticket, close a ticket, reply to a ticket etc, I end up getting a 404 error.

If I use the PDA interface from a normal web browser on a normal computer, like Firefox, I do not get a 404 error. Thus it seems browser dependant.

It seems like there must be some kind of forward or URL rewriting or something that's not working on my phone.

Is this a known issue? Any known workarounds? Any way for me to debug this myself?

craigbrass · 02-11-2007, 10:14 AM

Tried going directly to /pda/ rather than getting redirected?

supportskins · 02-11-2007, 11:53 AM

I use the PDA version on my smartphone loaded with WM6 and have had no issues with the software. I suppose you should try and load the pda interface directly from the phone rather than being redirected as Craig suggested.

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craigbrass Offline Senior Member Posts: 5,401 Join Date: Jun 2005 Location: Cumbria, UK	02-11-2007, 10:14 AM Tried going directly to /pda/ rather than getting redirected? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger