PDF Version Of Knowledge Base Entries

[dave@lucidltd]

Hi Guys, I have been populating the Knowledge base for the company I work for and my boss has came to me and asked a lot of questions about making it more user friendly. I started adding little bits of html for images and text formatting but he has now came back to me and started asking about PDF versions.

When you click on the PDF version of any entry it seems not to support a lot of symbols eg. speech marks "" and also doesn't display any images. I was wondering if anyone knew anyway to configure this to make the documents more user friendly?

If not is there anyway to remove this option?

Thanks

[jlui213]

not sure about the unwanted symbols, but if you want to remove the "pdf creation," go to Admin CP>>Templates>>Manage Templates>>Knowledgebase>>kbarticlenavbar and then look for this code:

<div class="navitem" onMouseOver="javascript:this.className='navitemhover';" onMouseOut="javascript:this.className='navitem';"><img src="<{$themepath}>icon_pdf.gif" width="16" height="16">&nbsp;<a href="index.php?_m=knowledgebase&_a=pdfexport&kbarticleid=<{$article[kbarticleid]}>" target="_blank"><{$language[pdfversion]}></a></div>

and delete it from your template.

[dave@lucidltd]

Thanks for your reply im only going with removing it as a last approach, id really like to find a way to tidy it all up a bit, to get it looking more like the actualy knowledge base document

[dave@lucidltd]

any one have any ideas on this one? i really dont want to have to delete the whole section???

any help at all or even being pointed in the right direction would be great

cheers

[dave@lucidltd]

no one then?