Per domain? - Kayako

Chester71 · **Per domain? -** 22-07-2008, 08:20 PM

Now that it looks like there are work arounds for the AWBS login share problems we are again looking into SupportSuite.
However, recently the idea was born to have the company setup a daughter company on budget-level. Will we be forced to purchase 2 versions? Or can all functionality run from one domain on 2 domains?

**Digital Mayhem** · 22-07-2008, 08:24 PM

Well you have two options

setup template groups

So would have DomainA which is the license domain with the template group DomainA

domaina.com

then you create for the second site template group DomainB and the URL would be

domaina.com

You would then setup DomainB to redirect to the Template Group for DomainB

This option would not require an additional license key.

Another option would be have to Seperate Installs which would then require an Additional Domain License which is an additional charge.

Chester71 · 22-07-2008, 10:48 PM

Thanks DM, I was actually at your site and figured the second license out. I'll come to you guys anyhow...first see how things develop. Thanks for the qiuck repsonse.

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Chester71 Offline New Member Posts: 16 Join Date: Jan 2008	Per domain? - 22-07-2008, 08:20 PM Now that it looks like there are work arounds for the AWBS login share problems we are again looking into SupportSuite. However, recently the idea was born to have the company setup a daughter company on budget-level. Will we be forced to purchase 2 versions? Or can all functionality run from one domain on 2 domains?

Chester71 Offline New Member Posts: 16 Join Date: Jan 2008	22-07-2008, 10:48 PM Thanks DM, I was actually at your site and figured the second license out. I'll come to you guys anyhow...first see how things develop. Thanks for the qiuck repsonse.