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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 1 Join Date: Dec 2005 | PHP Errors since update -
30-12-2005, 06:08 AM
I use esupport and updated from version 3.00.12 to 3.00.32 yesterday. When logging in as admin or staff I see the following errors. PHP Warning: fclose(): supplied argument is not a valid stream resource in /home2/abunai24/public_html/support/includes/SmartyLight/class.template.php on line 327 PHP Warning: fwrite(): supplied argument is not a valid stream resource in /home2/xxxxxx/public_html/support/includes/SmartyLight/class.template.php on line 326 PHP Warning: fopen(./cache/ddbecb06cf67d21bacb4f7111d717aee.php): failed to open stream: Permission denied in /home2/xxxxxx/public_html/support/includes/SmartyLight/class.template.php on line 325 Has anyone seen this or know what causes it? If there is solution let me know. If not I guess I will be rolling back, luckily I made a backup. Thanks in advance |
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(#2)
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| Member Posts: 52 Join Date: Dec 2005 |
06-01-2006, 05:32 PM
Quote:
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(#3)
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| New Member Posts: 4 Join Date: Nov 2004 |
06-01-2006, 06:34 PM
Change Permision: chmod -R 0777 /home2/abunai24/public_html/support/cache/ chmod -R 0777 /home2/abunai24/public_html/support/files/ Change Owner & Group: chown -R abunai24 /home2/abunai24/public_html/support/cache/ chgrp -R abunai24 /home2/abunai24/public_html/support/cache/ |
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