Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
mjokiel Offline
New Member
 
Posts: 9
Join Date: Mar 2008
Polish characters UTF-8 - 11-03-2008, 10:14 AM

Welcome,

I have such problem. I am using UTF-8 in eSupport but i have not polish characters in tickets which are created.

I don't know but from parser log i see Iso-8859-2:

Return-Path: <mjokiel@3it.pl>
Delivered-To: 3it.pl-bok@3it.pl
Received: (qmail 10162 invoked by uid 720007); 11 Mar 2008 09:47:20 -0000
X-clamdmail: clamdmail 0.18a
Received: from d1.3it.pl (HELO ?192.168.1.4?) (mjokiel@3it.pl@83.18.1.254)
by smtp.3it.pl with ESMTPA; 11 Mar 2008 09:47:20 -0000
Message-ID: <47D65528.2050500@3it.pl>
Date: Tue, 11 Mar 2008 10:47:20 +0100
From: Mariusz Jokiel <mjokiel@3it.pl>
User-Agent: Thunderbird 2.0.0.12 (Windows/20080213)
MIME-Version: 1.0
To: bok@3it.pl
Subject: To jest test =?ISO-8859-2?Q?=B1=EA=E6=F1=B3?=
Content-Type: text/plain; charset=ISO-8859-2; format=flowed
Content-Transfer-Encoding: 8bit
To jest test ?????


Why???

I have in all places in eSupport UTF-8.

Best regards,
Mariusz Jokiel
   
Reply With Quote
Reply

Tags
characters, polish, utf8

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Characters missing in web page of support request oliverm How do I? 1 09-10-2007 12:30 PM
International characters (Swedish) Slite SupportSuite, eSupport and LiveResponse 2 14-02-2007 09:53 AM
Knowledgebase problem with Greek characters gvard SupportSuite, eSupport and LiveResponse 0 06-01-2007 10:47 PM
Special Characters of Spanish language ñ doesn´t display correctly Francisco SupportSuite, eSupport and LiveResponse 1 18-06-2006 06:34 AM
Question mark characters in knowledge base after upgrading graywall Installation & Upgrading 0 02-04-2006 09:26 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46