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Deepak Offline
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Join Date: May 2006
Question Pop3 fetching working in a strange way - 01-05-2006, 04:19 PM

Hello all,

We are facing a strange problem where pop3 service (wget) is fetching around 20-30 replies (which are basically Delivery Status Notification failure emails) of a particular ticket every time it runs (means in every 5 minute around 21 replies are added to a same ticket.). It was working fine till we recently changed the password of domain user under which the schedule task (wget service) was running.

Executing the cron (http://support.domain/cron/index.php?_t=parser) generates the following fesults-


Total Messages in Inbox: 0
Total Messages in Inbox: 554
Fetching Msg Num: 1
Account is POP3
Fetching Msg UID: 1
Fetching Msg Num: 2
Account is POP3
Fetching Msg UID: 2
Fetching Msg Num: 3
Account is POP3
Fetching Msg UID: 3
Fetching Msg Num: 4
Account is POP3
Fetching Msg UID: 4
Fetching Msg Num: 5
Account is POP3
Fetching Msg UID: 5
Fetching Msg Num: 6
Account is POP3
Fetching Msg UID: 6
Fetching Msg Num: 7
Account is POP3
Fetching Msg UID: 7
Fetching Msg Num: 8
Account is POP3
Fetching Msg UID: 8
Fetching Msg Num: 9
Account is POP3
Fetching Msg UID: 9
Fetching Msg Num: 10
Account is POP3
Fetching Msg UID: 10
Fetching Msg Num: 11
Account is POP3
Fetching Msg UID: 11
Fetching Msg Num: 12
Account is POP3
Fetching Msg UID: 12
Fetching Msg Num: 13
Account is POP3
Fetching Msg UID: 13
Fetching Msg Num: 14
Account is POP3
Fetching Msg UID: 14
Fetching Msg Num: 15
Account is POP3
Fetching Msg UID: 15
Fetching Msg Num: 16
Account is POP3
Fetching Msg UID: 16
Fetching Msg Num: 17
Account is POP3
Fetching Msg UID: 17
Fetching Msg Num: 18
Account is POP3
Fetching Msg UID: 18
Fetching Msg Num: 19
Account is POP3
Fetching Msg UID: 19
Fetching Msg Num: 20
Account is POP3
Fetching Msg UID: 20
Fetching Msg Num: 21
Account is POP3
Fetching Msg UID: 21
554 Total Messages
Rejected Messages: 0
Accepted Messages: 21



Can some one tell me what is wrong with this entire scenario? I am unable to interpret the output of cron job.
Is this something related to the permission where support suite host server is failing to delete the emails from pop3 server after fetching.
It is to be noted that all replies are basically "Non delivered email" of a reply made of that ticket.

The last replier name appears for the all these unwanted replies as postmaster@servername

We are using-

SupportSuite - Version 3.00.32 Stable
OS - Windows 2003
PHP - 5.1.1
MySql - 5.0.16

Thanks for you assistance.

Deepak

Last edited by Deepak; 01-05-2006 at 04:21 PM.
   
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