POP3 Not Working

[offline]

I have setup pop3 accounts under manage email queues and they do not seem to work. Here is the wget I am running everyfive minutes in cron...

#!/bin/bash

/usr/bin/wget -q --delete-after http://www.superfloorcenter.com/supp....php?_t=parser >/dev/null


When I look at the manage tasks it shows that it is running every 10 minutes. When I look at the httpd logs its showing up as having been accessed.

When I look at the pop3 logs on the other server it is not showing that the support account has even attempted a loggin.

Lost, any help would be appreciated.

Thanks,

Chris

[Jamie Edwards]

Hi Chris,

By "look at manage tasks" do you mean check the automated tasks log? (Under Logs).

[offline]

Scheduled Task -> Manage is what I was looking at. Task log has no entries in it for pop3 tasks, I'm not sure if it supposed to.

[Jamie Edwards]

Hi offline,

It should be logging a success each time it polls. I believe you may not have enabled the task (disabled by default). You can check by going to Admin CP > Scheduled Tasks > Manage.

If POP3/IMAP Fetching is greyed out, then it is disable (click the enable button to enable it)

Thanks,

[supportskins]

Set a cron on your server to execute the file /cli/index.php every 5 minutes. That should do the trick.

[offline]

Its enabled in the task log. Now my cronjob looks like this...

#!/bin/bash

/usr/bin/wget -q --delete-after http://www.superfloorcenter.com/supp....php?_t=parser >/dev/null
/usr/bin/wget -q --delete-after http://www.superfloorcenter.com/support/cli/index.php

Its still not working. I am still not getting entries into the task log and im not showing any login to my pop3 server. But the manage task list is showing a last run time like its running normally.

[Jamie Edwards]

Hi offline,

Please create a support ticket where the support team will be able to take a look at your installation for you.

[supportskins]

The issue may not be with the cron, it may be set correctly. The issue is with your PHP settings, it is not compiled with IMAP support.

"Your PHP is not compiled with IMAP Support."

This is the message you get when you run the URL -- http://www.superfloorcenter.com/supp....php?_t=parser in the browser.

Adding IMAP support should fix the issue.

[Jamie Edwards]

Hi supportskins,

Is IMAP support in PHP required to make POP3 connections?

EDIT: So it is - I always took the default compilation of PHP for granted

[offline]

Perfect! That was the probem, now everything is working.

Thanks!!

[supportskins]

Good to know the issue is resolved