Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
jnet Offline
Member
 
Posts: 570
Join Date: Mar 2008
Is it possible to have a set of priority for departments only - 11-04-2008, 03:38 PM

I know I can create templates and set priorities
but my question is that is it possible I create set of priorities only for a particular deparment no matter which template it belongs to
   
Reply With Quote
Reply

Tags
departments, priority

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
The SLA system explained with example implementation Matthew SupportSuite, eSupport and LiveResponse 29 27-08-2008 02:39 PM
Horrible SLA Problems Emma SupportSuite, eSupport and LiveResponse 26 26-10-2007 10:03 AM
Set due time based on priority selected. m374llic4 How do I? 4 23-10-2007 03:00 PM
How Do I Set Default ticket priority to medium infoweb How do I? 2 22-04-2007 01:23 AM
Where to set Priority as non-editable ? SoFiMaN How do I? 2 05-04-2007 01:40 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46