Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
Xeserve Offline
Member
 
Posts: 32
Join Date: Apr 2006
Possible to redirect to SSL Installation? - 18-01-2007, 04:01 AM

Is it possible to redirect any link to http://support.website.com to https://support.website.com automatically?
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,962
Join Date: Aug 2006
Location: Mumbai, India
18-01-2007, 11:09 AM

Are you asking if it is possible to redirect the link without the warning box displayed by the browser?



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
Xeserve Offline
Member
 
Posts: 32
Join Date: Apr 2006
18-01-2007, 11:22 AM

No. The certificate is signed. I have a bunch of links pointing to http://support.domain.com and it would be a pain to update these links just to add an s at the end, I would like to know if I could redirect any visitor who goes to http://support.domain.com to be automatically redirected to https://support.domain.com
   
Reply With Quote
  (#4) Old
itechwest Offline
Member
 
Posts: 52
Join Date: Aug 2006
Location: Midland, TX
18-01-2007, 12:04 PM

you could do a redirect or url foward in the DNS entries


Shane Bell
President
ITechWest
www.itechwest.com
support.itechwest.com
Live US Tech Support
Help Desk Provider www.helpdeskhosting.net coming soon

Affiliates wanted, Click Here for more info.
   
Reply With Quote
  (#5) Old
Xeserve Offline
Member
 
Posts: 32
Join Date: Apr 2006
18-01-2007, 08:05 PM

I tried that but the kayako installation started acting up. Sometimes the style would be missing if you loaded the page, another time an icon here or there would dissappear, winapp gave me a repeatative 406 and 404 error. Couldn't login to kayako system either, the problem fixed itself though when I removed the redirection
   
Reply With Quote
Reply

Tags
installation, redirect, ssl

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Download files Not moving after installation kami SupportSuite, eSupport and LiveResponse 0 21-12-2006 12:32 PM
Does Kayako Offer Installation Help?? olimits7 Presales Questions 3 28-09-2006 05:02 AM



Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
Help desk software by Kayako.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48