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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 10 Join Date: Aug 2006 | Predefined replies access control -
22-11-2006, 06:37 PM
Can visibility of predefined replies be set individually for different stuff? We don't want predefined replies created for one department be seen in other departments. |
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(#2)
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| Team Leader (Support)  Posts: 209 Join Date: Apr 2005 |
23-11-2006, 08:46 AM
This feature is not yet available. Please post a feature request for this at http://bugs.kayako.net/ -------------------------------------------------------------------
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| access, control, predefined |
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