Private / Pubic Support Response

fieldsg · **Private / Pubic Support Response -** 19-09-2006, 05:18 PM

Is there a way to mark within a support ticket private / public? We are going to start using this and would like to make some posts private for only staff to see within the ticket. Is this possible to do?

keyguru · 20-09-2006, 03:52 PM

you would need to add note for that, alternatively you can use forward

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fieldsg Offline New Member Posts: 29 Join Date: Aug 2006	Private / Pubic Support Response - 19-09-2006, 05:18 PM Is there a way to mark within a support ticket private / public? We are going to start using this and would like to make some posts private for only staff to see within the ticket. Is this possible to do?

keyguru Offline New Member Posts: 18 Join Date: May 2006	20-09-2006, 03:52 PM you would need to add note for that, alternatively you can use forward