Problem with Cron - Kayako

Fariz · **Problem with Cron -** 07-06-2007, 11:47 AM

Tried to set mail fetching using Cron, but it simplу does not work. If I use browser, mails are fetched ok. From Linux I can't fetch them using GET, wget, php etc. Any help with that?

**Jamie Edwards** · 07-06-2007, 12:10 PM

What address are you fetching with your cron?

Fariz · 07-06-2007, 12:15 PM

Quote:

Originally Posted by Jamie Edwards

What address are you fetching with your cron?

I tried localhost/cron/index.php?_t=parser
and with ip.

both failed.

**Jamie Edwards** · 07-06-2007, 12:19 PM

Try the absolute URL, http://www.site.com/support/cron/index.php

Fariz · 07-06-2007, 12:22 PM

it is actually without /support, it installed just like site.com/cron/index.php

But anyway, it does not work from inside the server. From outside I can call it with my browser, and it fetches mails ok.

**Jamie Edwards** · 07-06-2007, 12:43 PM

This may be a firewall - I am no Unix expert so I am afraid I cannot assist you further. We do have a very knowledgeable Services team who will be able to assist you if you still have a support subscription.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Fariz Offline New Member Posts: 4 Join Date: Jun 2007	Problem with Cron - 07-06-2007, 11:47 AM Tried to set mail fetching using Cron, but it simplу does not work. If I use browser, mails are fetched ok. From Linux I can't fetch them using GET, wget, php etc. Any help with that?

Fariz Offline New Member Posts: 4 Join Date: Jun 2007	07-06-2007, 12:22 PM it is actually without /support, it installed just like site.com/cron/index.php But anyway, it does not work from inside the server. From outside I can call it with my browser, and it fetches mails ok.