Problem cron jobs email parser - Kayako

joseant · 04:08 PM

hello,

i tried to add cron jobs for the email parser (http://domain/support/cron/index.php?_t=parser) but nothing not work.

i try add in cpanel and used SSH

i try with:

HTML Code:

*/5 * * * * GET http://domain/support/cron/index.php?_t=parser > /dev/null
*/5 * * * * GET http://domain/support/cron/index.php?_t=parser
*/5 * * * * php -q /home/domain/public_html/support/index.php?_t=parser
*/5 * * * * wget -O http://domain/support/cron/index.php?_t=parser > /dev/null

and others.....

My server have linux redhat

i try run this with ssh
GET http://domain/support/cron/index.php?_t=parser

and said this

HTML Code:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>302 Found</TITLE>
</HEAD><BODY>
<H1>Found</H1>
The document has moved <A HREF="http://www.domain.com/403.php">here</A>.<P>
</BODY></HTML>

some message send to me the cron daemon for some and for other send No input file specified.

Thanks for the help and sorry for my bad english

**Jamie Edwards** · 04-05-2007, 04:24 PM

Hi joseant,

It looks to me that there is a 301 redirect set up within your directory or across your entire name. What happens when you browse to http://domain/support/cron/index.php?_t=parser yourself?

joseant · 04-05-2007, 04:37 PM

when access all is correct, show this

Quote:

Total Messages in Inbox: 0
0 Total Messages
Rejected Messages: 0
Accepted Messages: 0

and the email parser work fine if have a emails also work fine

**Jamie Edwards** · 04-05-2007, 05:06 PM

Hi joseant,

You will have to submit a support ticket about this via your members area (click on Get Support) so they can take a look.

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