Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
ccondo Offline
New Member
 
Posts: 11
Join Date: Oct 2003
Question Problem with Date and Time in SLA Schedule - 19-05-2006, 05:47 PM

We have different SLAs for business and non-business hours. I have made a SLA schedule for work hours, and I was making one for non work hours which is 8PM - 8AM but when I try to save the schedule it says there is something wrong with one of my times?

What gives?
   
Reply With Quote
  (#2) Old
ccondo Offline
New Member
 
Posts: 11
Join Date: Oct 2003
19-05-2006, 05:49 PM

THe actual error is:
ERROR: Hour range for one of the days is incorrect
   
Reply With Quote
Reply

Tags
date, schedule, sla

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Last Update: Date & Time Displaying Incorrectly mhunt SupportSuite, eSupport and LiveResponse 1 10-07-2006 10:37 PM
Date & Time on ticket bug? sentono SupportSuite, eSupport and LiveResponse 5 08-05-2006 08:54 PM
Setting up the default due time (date) smvtech SupportSuite, eSupport and LiveResponse 3 10-03-2006 02:23 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46