Problem with Downloads section, "Quick Jump"

Ghazanchyan · **Problem with Downloads section, "Quick Jump" -** 30-04-2008, 07:29 AM

This pop-up menu suddenly starts to not work. I haven't change anything in the source codes.
It gives JavaScript error on the js file that is stored in cache. I tried to rebuild cache from admin, but it doesn't help. I also tried to disable-enable JavaScript cache from general settings, but again no effect.
Is it a bug?

craigbrass · 30-04-2008, 08:23 AM

Have you tried accessing from another computer to see if the problem is on there too?

Ghazanchyan · 30-04-2008, 09:16 AM

Yes, several staff members complained about this error, I checked and got the same problem.

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Ghazanchyan Offline Member Posts: 30 Join Date: Dec 2007 SupportSuite Yearly Leased License	Problem with Downloads section, "Quick Jump" - 30-04-2008, 07:29 AM This pop-up menu suddenly starts to not work. I haven't change anything in the source codes. It gives JavaScript error on the js file that is stored in cache. I tried to rebuild cache from admin, but it doesn't help. I also tried to disable-enable JavaScript cache from general settings, but again no effect. Is it a bug?

craigbrass Offline Senior Member Posts: 5,072 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	30-04-2008, 08:23 AM Have you tried accessing from another computer to see if the problem is on there too? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Ghazanchyan Offline Member Posts: 30 Join Date: Dec 2007 SupportSuite Yearly Leased License	30-04-2008, 09:16 AM Yes, several staff members complained about this error, I checked and got the same problem.