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Hjalmar Offline
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Posts: 3
Join Date: Oct 2006
Problem found - 03-10-2006, 11:15 PM

First of all, i am not so good in english. Sorry.

I have a problem found, if i create a ticket on my site:

http://helpdesk.webruimtehosting.nl

And click on Submit, i get a page error. It doesn't excist...

index.php is found on my ftp server.

please test it to see the bug: http://www.webruimtehosting.nl/helpdesk/index.php
   
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Mahesh Slaria Offline
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Posts: 182
Join Date: Jul 2006
03-10-2006, 11:34 PM

Hi,

Please make sure you uploaded all the files on server. If problem persists then please open a support ticket providing all access details.

Thanks.

Regards,

Mahesh Slaria
   
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Hjalmar Offline
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Posts: 3
Join Date: Oct 2006
04-10-2006, 10:08 AM

Quote:
Originally Posted by Mahesh Slaria
Hi,

Please make sure you uploaded all the files on server. If problem persists then please open a support ticket providing all access details.

Thanks.

Regards,

Mahesh Slaria
Hello,

i have upload all the files. But still the same problem. I have send a ticket to support.
   
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supportskins Offline
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Posts: 3,962
Join Date: Aug 2006
Location: Mumbai, India
04-10-2006, 12:27 PM

Quote:
Originally Posted by Hjalmar
First of all, i am not so good in english. Sorry.

I have a problem found, if i create a ticket on my site:

http://helpdesk.webruimtehosting.nl

And click on Submit, i get a page error. It doesn't excist...

index.php is found on my ftp server.

please test it to see the bug: http://www.webruimtehosting.nl/helpdesk/index.php
I get a 404 when I try to access your helpdesk. The issue seems to be with your server.



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Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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Hjalmar Offline
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Posts: 3
Join Date: Oct 2006
04-10-2006, 09:12 PM

Quote:
Originally Posted by supportskins
I get a 404 when I try to access your helpdesk. The issue seems to be with your server.
/**
* OVERRIDE THE INSTALL PATH
* On certain systems you might need to specify the full path to the product installation, do not include a trailing slash if you ever decide to set this.
* Unix Example:
* define("SWIFTCUSTOMPATH", '/home/username/public_html/support');
* Windows Example:
* define("SWIFTCUSTOMPATH", 'c:\inetpub\htdocs\support');
*/

must i edit the INSTALL PATH ? and how? if needed...
   
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