Problem with translation of phrases

marcusg70 · **Problem with translation of phrases -** 15-01-2006, 01:23 AM

I am using the Languages feature and have a weird problem with the translation of phrases.
The autoresponder e-mail goes out with the correct translation while autoclose e-mail goes out untranslated in English. Based on the template for email_autoclose I looked up the phrases and checked if they are translated correctly.
All seems to be fine, the group is set to the correct language and as I said, it actually sends out the autoresponders in the correct language. But for some reason not for the autoclose email.
Don't know if that problem exists for other e-mail templates as well but for now I just will need the autoclose e-mail to work properly.

Anyone has an idea where to look and to fix it?

Thanks.

marcusg70 · 17-03-2006, 08:22 PM

I opened a support ticket XIW-578684 since this function is not working for me. I basically cannot put any ticket on hold because the notifications regarding auto close are going out in the wrong language.
Ticket XIW-578684 is open since January 15th (!!!) and I got no solution yet. Once in a while, every 2 weeks or so I am getting a message, asking for logins and such but nothing was solved so far.
I would like to get some proper support - I believe that was included in the package???
In the support ticket nobody is answering anymore, so maybe here??

oliver · 10-04-2006, 10:42 AM

BUMP!

I have also this problem with autoclose-email (language).

turbo · **Any solution? -** 26-08-2006, 11:36 AM

Quote:

Originally Posted by oliver

I have also this problem with autoclose-email (language).

Problem still exists! Any solutions now?

marcusg70 · 26-08-2006, 11:42 AM

I have given up on this.
I simply translated phrases from default language into my language.

turbo · 26-08-2006, 11:50 AM

Wow,
over 7 month without bug fixed.

infiniweb · **Bump -** 23-02-2007, 01:43 PM

Any updates on this yet ?

I run version 3.10 and I still have this problem ..

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oliver Offline New Member Posts: 3 Join Date: Apr 2006	10-04-2006, 10:42 AM BUMP! I have also this problem with autoclose-email (language).

marcusg70 Offline New Member Posts: 28 Join Date: May 2005	26-08-2006, 11:42 AM I have given up on this. I simply translated phrases from default language into my language.

turbo Offline New Member Posts: 11 Join Date: Jun 2006	26-08-2006, 11:50 AM Wow, over 7 month without bug fixed.

infiniweb Offline New Member Posts: 5 Join Date: Feb 2007	Bump - 23-02-2007, 01:43 PM Any updates on this yet ? I run version 3.10 and I still have this problem ..