Public Email Pipes to Guest User Group

nibb · **Public Email Pipes to Guest User Group -** 19-02-2007, 09:36 PM

Hello i have a public email pipe and a private, i notice that every time someone sends an email to the public email it gets registered a user on Kayako, that mixes then with the actual clients that only use the private email pipe where you have to be registered to send emails. Is there some way i can put the user as guest only or that they dont register when sending emails to the public pipe?

supportskins · 19-02-2007, 09:54 PM

No, this is not possible. The only work around would be that you disable direct emailing of queries to a piped email queue. You can set this in the Email Queue settings.

nibb · 19-02-2007, 09:57 PM

Ah ok, i guess i still could create a User Group called Public where they would go and then just delete all users from there from time to time.

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nibb Offline Member Posts: 94 Join Date: Feb 2007	19-02-2007, 09:57 PM Ah ok, i guess i still could create a User Group called Public where they would go and then just delete all users from there from time to time.