Purpose of RELEASE tab in Tickets?

NC Software · **Purpose of RELEASE tab in Tickets? -** 26-04-2006, 05:45 PM

Across the top is a Release tab, what is it for?

jaga · 26-04-2006, 11:09 PM

We use it quite heavily in my org, primarily for moving tickets between departments. It is a combination of add notes, assign, change status, and change dept.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Exact differences between client created tickets and staff created tickets	vineethshyam	SupportSuite, eSupport and LiveResponse	5	27-11-2006 12:25 PM
Kayako SupportSuite v3.04.10 Stable Build	Varun Shoor	News and Announcements	2	06-10-2006 10:41 PM
How do you delete test tickets from history?	Norsak	SupportSuite, eSupport and LiveResponse	0	16-08-2006 10:45 AM

NC Software Offline Member Posts: 523 Join Date: Dec 2005 Location: Sitting	Purpose of RELEASE tab in Tickets? - 26-04-2006, 05:45 PM Across the top is a Release tab, what is it for? Neal Culiner NC Software, Inc. Visual Basic .NET Forums 3.30.02 STABLE

jaga Offline Member Posts: 54 Join Date: Nov 2005	26-04-2006, 11:09 PM We use it quite heavily in my org, primarily for moving tickets between departments. It is a combination of add notes, assign, change status, and change dept.