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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member  Posts: 23 Join Date: Jun 2005 | Quote ticket in replies -
28-09-2006, 01:38 AM
When I reply and close a ticket, is there a way to have the reply quote the original ticket (and maybe all other replies) so clients know from their email what ticket is being responded to? |
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