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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 12 Join Date: Mar 2008 | Raising new Ticket -
10-03-2008, 04:57 PM
When I'm logged into the Staff CP and I go to raise a ticket and I select the Department, the From list is then prefilled with all the Email Queues I added to that selected Department. How do I change this so that the From is automatically the user that is logged in? Thanks |
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