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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 52 Join Date: Dec 2005 | Random ID Message Subjects - Not Enabled -
24-01-2006, 01:52 PM
v3.0.32 / Win32 Our installation of Kayako, started with using randomly chosen message IDs. We since disabled it, and have sequential numbered items. However, in the reports section, when we run one of the reports we now see: [OCV-693549], [VLT-747420], where in the actual tickets we see ID#s: 48, 49. |
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