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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 6 Join Date: Oct 2006 | recording staff log in times -
19-10-2006, 04:31 AM
Does the database maintain a list of staff log in's? I would like to see a table of when staff were logged in, not just when they were answering, replying to tickets. Has anyone developed this reporting app? |
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(#2)
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| New Member Posts: 7 Join Date: Apr 2006 |
20-10-2006, 06:40 PM
bump |
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| log, recording, staff, times |
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