RegExp - Required Custom Field

[jtaugher]

How can I make a custom-field in Tickets required and RegExp'd?

That is now that we have a list of about 40-options to choose from for a custom-field, I'd like to make it so that the "selected one" is blank (or says "Choose One"), make it required and then setup a RegExpression to make sure it's NOT "Choose One".

[Neil-UKWSD]

Hi,

When adding a custom field you can select if it is required and also enter Regexp Validation.

[jtaugher]

Originally Posted by Neil-UKWSD

When adding a custom field you can select if it is required and also enter Regexp Validation.

I'm aware of this already, but how do you create a RegExp in Kayako?

Can I create a field called --Choose One--, choose it as default, indicate it is required and then state that RegExp "accept it if it isn't "--Choose One--". I'm looking for a solution.

[jtaugher]

Originally Posted by jtaugher

I'm aware of this already, but how do you create a RegExp in Kayako?

Can I create a field called --Choose One--, choose it as default, indicate it is required and then state that RegExp "accept it if it isn't "--Choose One--". I'm looking for a solution.

HELLO? I NEED SOME HELP.

[_zb]

How can I make a custom-field in Tickets required and RegExp'd?

That is now that we have a list of about 40-options to choose from for a custom-field, I'd like to make it so that the "selected one" is blank (or says "Choose One"), make it required and then setup a RegExpression to make sure it's NOT "Choose One".

Yes It should be nice to have [NOT] field feature when creating regexp to check field.


Also little question: why my simple regexp ^[a-z\.]+$ for verification domain names always failed on any name like domain.com ?

[kaviar]

I'm trying to do the exact same thing, any help???

[jtaugher]

Originally Posted by kaviar

I'm trying to do the exact same thing, any help???

No one has helped yet.

[AKL-MFCU]

Just to let you know this is mainly for peer-to-peer support. If you need the creator's technical support, you should submit a ticket.

[jtaugher]

Originally Posted by AKL-MFCU

Just to let you know this is mainly for peer-to-peer support. If you need the creator's technical support, you should submit a ticket.

I did. They *CLOSED* the ticket:

Ticket ID: UAW-164226
Status: Closed
Created On: 08 Mar 2006 08:45 PM

Jack Taugher
Posted On: 08 Mar 2006 08:45 PM
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How can I make a custom-field in Tickets required and RegExp'd?

That is now that we have a list of about 40-options to choose from for a custom-field, I'd like to make it so that the "selected one" is blank (or says "Choose One"), make it required and then setup a RegExpression to make sure it's NOT "Choose One".

Varun Shoor
Posted On: 14 Mar 2006 06:48 PM
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Hi Jack,
You can specify the regular expression when creating/editing the custom field. The system uses PCRE if I remember correctly.
Regards,
Varun Shoor

Jack Taugher
Posted On: 14 Mar 2006 06:50 PM
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Can you please provide an example? I don't know what to do in your
software.

[dickot]

jt,

I have the same thing going on:

-- Please Select Model --
<list>

and the Regexp Validation to ensure that this option is not selected is:
^[A-Z0-9]{1}

That means that the first character must be a to Z, 0 thru 9...

Hope this helps...
[RegExp hurts my brain]

[jtaugher]

Originally Posted by dickot

and the Regexp Validation to ensure that this option is not selected is:
^[A-Z0-9]{1}

I copy'n'pasted this to the list area, and everytime I hit "Send" on trying to create a new ticket -- I then get "One of the required field(s) is empty."

[jadixon]

jtaugher,

You need to place the "/" delimeter around the expression, like so: /^[A-Z0-9]{1}/

Alternatively, and a better way of handling this situation, you can create a regular expression to accept any option EXCEPT your "Choose One" option. For my list, I use "- Please Select -" as the default option, and my regular expression is as follows: /^(?!.*?- Please Select -)/

Hope that helps!

[AKL-MFCU]

did you try a google of PCRE format that varun said? I haven't tried it myself, but thats usually what i do when i look for examples.

[jibo]

thanx a lot the /^(?!.*?Maak een keuze...)/ did exacly what i needed!! Is it not an idea to make a sticky topic with regexp examples?