Register Widget not Showing?

fowen · **Register Widget not Showing? -** 28-05-2007, 05:44 PM

I have been playing around with the settings in the admin panel and noticed that I disabled the Register Widget somehow. Where can I set this to show in the admin panel?

Siora · 28-05-2007, 05:56 PM

The register widget is enabled/disabled from the staff CP under the user groups.

fowen · 28-05-2007, 06:23 PM

Did you mean the admin area? I can't seem to find the options you are talking about.

craigbrass · 28-05-2007, 06:28 PM

Staff CP -> Users -> Manage Groups

After this click on a group and set "Can View Register Widget" to Yes.

supportskins · 28-05-2007, 06:30 PM

Also make sure you have not changed the LoginShare routine from the default Kayako product to something else.

fowen · 28-05-2007, 06:33 PM

We did at one time testing the login share with IPB. After I upgraded to the newest version the loginshare broke so I decided not to use it.

Is there something I need to do to "deactivate" the old loginshare?

Quote:

Originally Posted by supportskins

Also make sure you have not changed the LoginShare routine from the default Kayako product to something else.

supportskins · 28-05-2007, 06:37 PM

Yes you need to switch it back to eSupport/SupportSuite Login Routine under:
Admin CP > Templates > Manage Groups > default > Settings > LoginShare

Once changed, it shall fix the issue.

craigbrass · 28-05-2007, 06:37 PM

Go Admin CP -> Templates -> Manage Groups -> Click Settings -> Make sure LoginShare is set to "SupportSuite Login Routine".

fowen · 28-05-2007, 06:48 PM

FIXED! Thanks!

supportskins · 28-05-2007, 06:50 PM

Good to know

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fowen Offline New Member Posts: 15 Join Date: Mar 2006	Register Widget not Showing? - 28-05-2007, 05:44 PM I have been playing around with the settings in the admin panel and noticed that I disabled the Register Widget somehow. Where can I set this to show in the admin panel?

Siora Offline Member Posts: 1,316 Join Date: Apr 2007 Location: Toronto Canada	28-05-2007, 05:56 PM The register widget is enabled/disabled from the staff CP under the user groups. Siora Solutions Inc. www.sioraIT.com

fowen Offline New Member Posts: 15 Join Date: Mar 2006	28-05-2007, 06:23 PM Did you mean the admin area? I can't seem to find the options you are talking about.

craigbrass Offline Senior Member Posts: 5,734 Join Date: Jun 2005 Location: Cumbria, UK	28-05-2007, 06:28 PM Staff CP -> Users -> Manage Groups After this click on a group and set "Can View Register Widget" to Yes. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

supportskins Online Senior Member Posts: 3,845 Join Date: Aug 2006 Location: Mumbai, India	28-05-2007, 06:30 PM Also make sure you have not changed the LoginShare routine from the default Kayako product to something else. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

craigbrass Offline Senior Member Posts: 5,734 Join Date: Jun 2005 Location: Cumbria, UK	28-05-2007, 06:37 PM Go Admin CP -> Templates -> Manage Groups -> Click Settings -> Make sure LoginShare is set to "SupportSuite Login Routine". Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

fowen Offline New Member Posts: 15 Join Date: Mar 2006	28-05-2007, 06:48 PM FIXED! Thanks!

supportskins Online Senior Member Posts: 3,845 Join Date: Aug 2006 Location: Mumbai, India	28-05-2007, 06:50 PM Good to know Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/