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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 48 Join Date: Jul 2005 | Registered Email -
26-02-2006, 11:54 PM
I have this situation where a user has sent support emails to my system. Therefore I think he's already registered. However, when he tries to "get lost password" it's telling him his email address is not registered. Then when he tries to register, the system tells him his email is already registered. Is this a bug that has been fixed in the newest versions? Anyone know about this? |
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(#2)
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| Member  Posts: 106 Join Date: Sep 2005 Location: Earth Most Of The Time |
27-02-2006, 12:19 AM
Are you using a loginshare? |
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(#3)
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| Member Posts: 48 Join Date: Jul 2005 |
02-03-2006, 12:59 PM
No I'm not. |
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