Registration widget

bcarpenter · **Registration widget -** 08-09-2006, 03:12 AM

Hi All:

I have a problem that I cannot figure out. The register widget is not showing up on the public page of my support center. I have the guest group enabled to view the registration widget but to no avail. Is there another setting that I need to apply to make this work? I vaguely remember that I was able to disabled the download widget but I cannot remember how or where.

Please help. Thanks.

Brian Carpenter

supportskins · 08-09-2006, 09:34 AM

Hi,
Are you using a LoginShare module of a different software? On switching LoginShare module from SupportSuite to any other software will remove the registration widget.

bcarpenter · 08-09-2006, 12:01 PM

I was. I was trying to integrate Kayako with AWBS. What a nightmare. I finally disabled Loginshare and reinstalled Kayako and everything seems to be working fine.

Thanks for your reply.

Brian

**Digital Mayhem** · 08-09-2006, 12:06 PM

sincle disabling the AWBS and reinstalling Kayako have you cleared your local computers Cache/Cookies? Its probably there you just can't see it as its still storing the old stuff.

bcarpenter · 08-09-2006, 05:47 PM

Yes, I realized that I had to clear my cache and cookies as well. Thanks for the pointer.

The main problem was that I did not realize that the user registration widget disappears when enabling loginshare.

Brian

Koke · 24-06-2008, 02:16 PM

Hi Guys,

I was using loginshare for Joomla, and disable it now, also cleared cache and cookies and register widget still isn't visible. Do anybody have any idea whats wrong?

Thx,

supportskins · 24-06-2008, 02:26 PM

Quote:

I was. I was trying to integrate Kayako with AWBS. What a nightmare. I finally disabled Loginshare and reinstalled Kayako and everything seems to be working fine.

Thanks for your reply.

Good to know the issue is resolved.

Quote:

I was using loginshare for Joomla, and disable it now, also cleared cache and cookies and register widget still isn't visible. Do anybody have any idea whats wrong?

Can you post a screenshot of your Template groups settings found in the Admin CP and Guest group settings found in the Staff CP.

Koke · 24-06-2008, 03:00 PM

Jesus, I completly forgot about that. I've just deleted login data in loginshare manu.

THX for you help!

supportskins · 24-06-2008, 04:08 PM

No problem

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bcarpenter Offline New Member Posts: 7 Join Date: Sep 2006	08-09-2006, 12:01 PM I was. I was trying to integrate Kayako with AWBS. What a nightmare. I finally disabled Loginshare and reinstalled Kayako and everything seems to be working fine. Thanks for your reply. Brian

bcarpenter Offline New Member Posts: 7 Join Date: Sep 2006	08-09-2006, 05:47 PM Yes, I realized that I had to clear my cache and cookies as well. Thanks for the pointer. The main problem was that I did not realize that the user registration widget disappears when enabling loginshare. Brian

Koke Offline New Member Posts: 8 Join Date: Feb 2008 Location: Djurdjevac, CRO	24-06-2008, 02:16 PM Hi Guys, I was using loginshare for Joomla, and disable it now, also cleared cache and cookies and register widget still isn't visible. Do anybody have any idea whats wrong? Thx, -- Koke

Koke Offline New Member Posts: 8 Join Date: Feb 2008 Location: Djurdjevac, CRO	24-06-2008, 03:00 PM Jesus, I completly forgot about that. I've just deleted login data in loginshare manu. THX for you help! -- Koke

supportskins Offline Senior Member Posts: 3,845 Join Date: Aug 2006 Location: Mumbai, India	24-06-2008, 04:08 PM No problem Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/