Restrict View Of Ticket Work Summary reports etc...

jasonwood · **Restrict View Of Ticket Work Summary reports etc... -** 05-03-2008, 01:30 PM

Hi,

Is it possible to stop staff users from accessing the ticket work summary reports etc... under Tickets > Reports ??

I can't find a setting to restrict this.

Thanks

Jason

supportskins · 05-03-2008, 01:34 PM

No, this is not possible at the moment unless you edit the software source code.

jasonwood · 05-03-2008, 01:48 PM

thanks for your reply.

supportskins · 05-03-2008, 02:34 PM

No problem

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jasonwood Offline Member Posts: 36 Join Date: Feb 2008	Restrict View Of Ticket Work Summary reports etc... - 05-03-2008, 01:30 PM Hi, Is it possible to stop staff users from accessing the ticket work summary reports etc... under Tickets > Reports ?? I can't find a setting to restrict this. Thanks Jason

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	05-03-2008, 01:34 PM No, this is not possible at the moment unless you edit the software source code. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jasonwood Offline Member Posts: 36 Join Date: Feb 2008	05-03-2008, 01:48 PM thanks for your reply.

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	05-03-2008, 02:34 PM No problem Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/