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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#16)
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| New Member Posts: 20 Join Date: Apr 2006 |
19-07-2007, 06:17 PM
Any chance to make this new release totally compatible with php5.2.3 ? php4 is at end of life, everybody must migrate to php 5. |
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(#17)
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| Operations Manager  Posts: 5,668 Join Date: Jan 2006 Location: United Kingdom |
19-07-2007, 06:27 PM
Quote:
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(#18)
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| Senior Member  Posts: 3,962 Join Date: Aug 2006 Location: Mumbai, India |
19-07-2007, 06:33 PM
From what I heard from Kayako Support, the software works fine with the latest PHP release without any issues. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#19)
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| Senior Member Posts: 5,928 Join Date: Jun 2005 Location: Cumbria, UK |
19-07-2007, 06:52 PM
Can you report any specific issues in the bugs ASAP so it gets crunched in the bug crunch (http://bugs.kayako.com). Icon Headquarters - Its Elixir - Web2Messenger |
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(#20)
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| Member  Posts: 350 Join Date: Feb 2007 Location: Lyon, France |
19-07-2007, 07:42 PM
I'm using Php 5.2.3 on my localhost, and i've never encountered a bug... -- Lurking around there -- |
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(#21)
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| New Member Posts: 20 Join Date: Apr 2006 |
19-07-2007, 11:00 PM
Quote:
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(#22)
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| Operations Manager Posts: 5,668 Join Date: Jan 2006 Location: United Kingdom |
20-07-2007, 02:29 PM
Issue #148 - Conference chat doesn't announce new addition modules/livesupport/winapp_chat.php Issue #110 - Seeing unexpected results when searching by TicketID modules/tickets/staff_manage.php locale/en-us/staff_tickets.php New LoginShare module: Viper Cart includes/loginshare/loginshare.config.php includes/loginshare/vipercart.login.php locale/en-us/templates.php -------------------------------------------------------------------
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(#23)
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| Senior Member Posts: 3,962 Join Date: Aug 2006 Location: Mumbai, India |
20-07-2007, 09:29 PM
Quote:
 Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ | |
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(#24)
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| Member Posts: 59 Join Date: Jul 2007 |
23-07-2007, 03:26 AM
I was told that the final 3.11.0 will be released On 7/22/07 (later today). Is this still the case or will there be some more delays? Just curious because if it is going to be another week or 2, I will go ahead and install the latest CVS build instead to squash some bugs. Thanks |
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(#25)
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| Member Posts: 350 Join Date: Feb 2007 Location: Lyon, France |
23-07-2007, 08:16 AM
Who told you this? -- Lurking around there -- |
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(#26)
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| Senior Member Posts: 5,928 Join Date: Jun 2005 Location: Cumbria, UK |
23-07-2007, 11:12 AM
Hmm, that is odd. Kayako never give specific dates like that. Please post know who told you this as Antoine said then the staff can stop this false information from being put out again. Icon Headquarters - Its Elixir - Web2Messenger |
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(#27)
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| Operations Manager Posts: 5,668 Join Date: Jan 2006 Location: United Kingdom |
23-07-2007, 01:45 PM
It may have been a rough guideline given by a support or sales staff member. As a rough guideline, it is fairly accurate. However, as a definite ETA it is not accurate but may well have been a couple of weeks ago (new bugs caused by other fixes or simply new bug findings have had to be added to the tracker over the last week). -------------------------------------------------------------------
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(#28)
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| Member Posts: 59 Join Date: Jul 2007 |
23-07-2007, 03:45 PM
yes It was a kayako staff member who gave me this date. I was told this last thursday so it was not very old information. I guess it was false-who knows. Anyway I will probably just install the CVS now and wait since it sounds like it is still 1-2 weeks away at least. thank you. |
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(#29)
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| Senior Member Posts: 5,928 Join Date: Jun 2005 Location: Cumbria, UK |
23-07-2007, 04:28 PM
Maybe a good idea to stick to not giving dates at all. It works best I think. Icon Headquarters - Its Elixir - Web2Messenger |
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(#30)
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| Member Posts: 350 Join Date: Feb 2007 Location: Lyon, France |
23-07-2007, 04:44 PM
Or dates like: quarter2, quarter3, and so on -- Lurking around there -- |
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