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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 5 Join Date: Mar 2006 | rule to delete tickets with MAILER-DAEMON response -
07-08-2006, 05:04 AM
Is there an option in Kayako v3 that allows you to have it automatically delete the tickets created by spam e-mails when a MAILER-DAEMON response is received? Apparently there was a way to do that with rules in v2 but I couldn't find the same option in v3. That would basically remove 99% of the spam tickets that get created on my site. |
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| delete, mailerdaemon, response, rule, tickets |
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