Rules

danielmr44 · **Rules -** 01-05-2008, 11:22 PM

Hi people:

We need to create rules based on several requirements of the departments,
example German Rules, Spam rules, frases-words rules,etc....

Is it possible create specific rule by department???....because I have seen

that the rules apply Emails Queues?

Is it possible create specific rule where this rules can connect with other

systems data base???

craigbrass · 02-05-2008, 06:29 AM

Looking at it, I cannot see a way to specify department only rules. There isn't a criteria item in the list.

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danielmr44 Offline New Member Posts: 24 Join Date: Apr 2008 SupportSuite Owned License	Rules - 01-05-2008, 11:22 PM Hi people: We need to create rules based on several requirements of the departments, example German Rules, Spam rules, frases-words rules,etc.... Is it possible create specific rule by department???....because I have seen that the rules apply Emails Queues? Is it possible create specific rule where this rules can connect with other systems data base???

craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	02-05-2008, 06:29 AM Looking at it, I cannot see a way to specify department only rules. There isn't a criteria item in the list. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger