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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 104 Join Date: Jul 2004 Location: Netherlands | See previous post when customer replys. -
31-07-2006, 10:58 AM
In V2 when a customer reply's to a ticket he can see the previous posts/answers ... which I think is really helpfull. I couldn't find the setting for this, is this also possible in V3 ? MarcelC |
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