Session problem with creating a ticket from MB5

keliix06 · **Session problem with creating a ticket from MB5 -** 01-02-2007, 06:31 PM

Downloaded the new CVS to get the ticket creation from MB5 functionality. Everything starts off great, you get sent to a screen that shows your eSupport departments, great! Then you choose a department, hit next, and get to login again.

Looks like the form doesn't contain a hidden field for the sid so you get logged out when submitting it.

Mahesh Slaria · 09-02-2007, 08:30 AM

Hi,

Can you please provide me with admin access to look into this issue?

Thanks.

Regards,

Mahesh Slaria

keliix06 · 09-02-2007, 05:51 PM

Mahesh rules and now I feel like an idiot. I ran another upgrade last night and forgot to restore the templates. That fixed it.

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Mahesh Slaria Offline Member Posts: 183 Join Date: Jul 2006	09-02-2007, 08:30 AM Hi, Can you please provide me with admin access to look into this issue? Thanks. Regards, Mahesh Slaria

keliix06 Offline New Member Posts: 29 Join Date: May 2005	09-02-2007, 05:51 PM Mahesh rules and now I feel like an idiot. I ran another upgrade last night and forgot to restore the templates. That fixed it.