setup shows blank page

[foka]

OS: 	Linux 2.6.9-34.0.1.ELsmp
Plesk: psa v7.5.4_build75060118.18 os_RedHat el4
php:  	4.3.9-3.12 

Zend info:
This program makes use of the Zend Scripting Language Engine:
Zend Engine v1.3.0, Zend Technologies with the ionCube PHP Loader v2.5,  and with Zend Extension Manager v1.0.10, with Zend Optimizer v3.0.1,

I was running an older version of Zend, and setup shown a message that i should have a newer version of Zend. So i did installed a newer version of Zend optimzer and now it is now showing any output for setup.php file.

When i run setup it shows the blank page.

Any suggestions?

[foka]

I have an update regarding the issue.

in error_log it says

PHP Fatal error: Unable to read 54687 bytes\n in /var/www/vhosts/xyz.com/httpdocs/support/includes/functions.php on line 0

[foka]

A little searching on google helped me out. It was due to the reason that ".PHP" files were uploaded in Asci mode and not in binaray mode.

This is strange, every other application of php needs Asci upload but support suit needs binary.

[jmoylan]

This is strange, every other application of php needs Asci upload but support suit needs binary.

To close this thread usefully...
Kayako encodes its PHP using Zend encode or ioncube, this means PHP file must be uploaded as binary.

john

[Grant]

The reason why you must upload these files in Binary format is because Zend ( or ioncube ) has already compiled the PHP for the systems use. So, when IC or Zd attempts to run the script, the script is already compiled and ready to go. PHP does not have to parse this source code in this state... This state is called bytecode. When any system is using byte code, it needs to be treated as binary; much like you compile computer programs for Operating Systems.

[Racked Hosting]

Originally Posted by Grant

The reason why you must upload these files in Binary format is because Zend ( or ioncube ) has already compiled the PHP for the systems use. So, when IC or Zd attempts to run the script, the script is already compiled and ready to go. PHP does not have to parse this source code in this state... This state is called bytecode. When any system is using byte code, it needs to be treated as binary; much like you compile computer programs for Operating Systems.

Useful information there Grant, much appreciated.