Signed up and assigned domain not working - Kayako

laurena281 · **Signed up and assigned domain not working -** 21-10-2006, 09:37 PM

We cant issue a ticket either through the member area, just keeps reverting back to a blank ticket again. With no live support what is the best way to contact Kayako today? Signed up hoping to get the bulk of the set up done over the weekend so pretty frustrated here.

Anyone else have a problem with the supplied sub domain <insert name>helpdesk.com not working when they signed up?

laurena281 · 21-10-2006, 09:38 PM

I apologize, helpserve.com not helpdesk.com!

**Digital Mayhem** · 21-10-2006, 10:07 PM

In your members.kayako.net account does it so your order as Pending? If so you have to wait for them to approve your order Monday.

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laurena281 Offline New Member Posts: 3 Join Date: Aug 2006	21-10-2006, 09:38 PM I apologize, helpserve.com not helpdesk.com!

Digital Mayhem Offline Community Moderator Posts: 795 Join Date: May 2005 Location: Henderson, Nevada	21-10-2006, 10:07 PM In your members.kayako.net account does it so your order as Pending? If so you have to wait for them to approve your order Monday. Steve Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important Posting & You