simple Q pipe - Kayako

jnet · **simple Q pipe -** 30-05-2008, 01:35 PM

when clients reply to support ticket they get

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to | php-q/home/domain/public_html/support/cli/index.php

supportskins · 30-05-2008, 02:17 PM

Your email piping is not set correctly. You need to relook its settings.

**bear** · 30-05-2008, 03:03 PM

Quote:

Originally Posted by jnet

when clients reply to support ticket they get

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

This bit is incorrect:

Quote:

pipe to | php-q/home/domain/public_html/support/cli/index.php

jnet · 30-05-2008, 03:17 PM

thanks a bunch guys I solved it

reply email is coming to the system but one problem
finding it does not seem to be easy

I have to refresh my kayako all the time clicking F5
every body does the same thing or my setting is wrong?

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jnet Offline Member Posts: 574 Join Date: Mar 2008	simple Q pipe - 30-05-2008, 01:35 PM when clients reply to support ticket they get A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to \| php-q/home/domain/public_html/support/cli/index.php

supportskins Offline Senior Member Posts: 3,962 Join Date: Aug 2006 Location: Mumbai, India	30-05-2008, 02:17 PM Your email piping is not set correctly. You need to relook its settings. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jnet Offline Member Posts: 574 Join Date: Mar 2008	30-05-2008, 03:17 PM thanks a bunch guys I solved it reply email is coming to the system but one problem finding it does not seem to be easy I have to refresh my kayako all the time clicking F5 every body does the same thing or my setting is wrong?