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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 12 Join Date: Aug 2007 Location: Brazil | SIP not connect -
09-08-2007, 08:15 AM
Hi, I have one IP PABX and work only using my softphone or my ATA. I need use SIP in LiveSupport more SIP not work. My version is SupportSuite 3.1.1.36 STABLE I setup same data from my softphone or ATA to LiveSupport SIP and not work. I receive msgs: [Registration Error: ERROR] (04:11:57): Cause: network timeout. Line URI: sip:2001@sip.itmnetworks.com.br [Initialized: OK] (07:11:50): VoIP subsystem initialized. [Uninitialized: OK] (07:11:49): VoIP subsystem uninitialized. [Registration Error: ERROR] (04:11:33): Cause: network timeout. Line URI: sip:2001@sip.itmnetworks.com.br [Initialized: OK] (07:11:25): VoIP subsystem initialized. How can to resolve this ? Tks, Rodrigo Adr Araujo ITMNETWORKS.com.br |
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(#2)
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| New Member Posts: 12 Join Date: Aug 2008 |
17-09-2008, 11:01 AM
I have the same problem was there any solution to this? |
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| connect, sip |
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