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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 2 Join Date: Jan 2006 | SLA feature? -
17-10-2006, 03:22 PM
I need to know more info the SLA feature, can it handle inventory? meaning my company is dealing with hardware support, I need to attach the contracted hardware to the SLA and the support agent will be able to support only for the items that are under counteract. |
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