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  (#31) Old
triller Offline
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19-10-2006, 02:26 AM

I see the similar problem on my server. My DB is 50MB around and suffer intermittent poor performance. Some times, it takes 10 secs to open a ticket.

I've checked the resource at that time.

CPU: <10%
Mem: > 200M

Any hints ?
   
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  (#32) Old
Oana Offline
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19-10-2006, 12:37 PM

I have installed NuSphere Phped and although it doesn't work with debug, I managed to run a profiler for a file. I ran it for staff_manage.php and it gave me a 4100ms time. Isn't this a little high?
   
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Oana Offline
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31-10-2006, 12:42 PM

No advance on this topic, but we have observed that the speed is a little higher when using firefox, so maybe is a problem of rendering the graphics...
   
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  (#34) Old
bin_asc Offline
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Join Date: Oct 2006
07-05-2008, 02:56 PM

I`m too running into this issue. Clearing the cache using the kayako method seems to have put in some performance.
Regarding NuSphere, you need to change the settings to use an outside debugger, and you need to install the debugger it came with it. It works quite well for me.
   
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