Spell Check in Knowledgebase

Doug I. · **Spell Check in Knowledgebase -** 22-10-2005, 05:06 AM

Any reason why a Spell Check option was not added to the Knowledgebase?

When I finish adding a knowledgebase article directly, it would be nice if I could spell check the article. I can't imagine this would be too difficult to add here.

Later,
Doug

eger · 30-03-2006, 08:23 PM

I was going to post something about this. But found yours instead. This should be added to the knowledgebase AND the news also. I started using the spell checker and it actually works quite nicely. Should also be able to make sure my news and articles are clean of spelling errors.

tommy · 30-03-2006, 10:46 PM

Doug and Eger,

I agree completely. Spell checking should be an option for any staff composed text.

chadillac · 30-03-2006, 11:08 PM

I agree totally 100% as well, although since my spell check hasn't worked since the install it wouldn't really help me any, it still seems like a logical addition to the system

tommy · **Spell checking in eSupport/SupportSuite -** 31-03-2006, 02:53 PM

Hi Chadillac,

re:

Quote:

Originally Posted by chadillac

I agree totally 100% as well, although since my spell check hasn't worked since the install it wouldn't really help me any, it still seems like a logical addition to the system

I got spell checking working in our SupportSuite installation a couple of days ago. The procedure was pretty simple:

- install aspell (http://aspell.sourceforge.net)
- install the dictionary of choice for aspell (we use US English)
- restart Apache after modifying its startup script to include the
directory containing the aspell executable

Platform:

Sun Solaris SPARC 5.9
PHP 4.4.1
Zend Optimizer v2.5.10
SupportSuite v3.00.32 CVS

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Doug I. Offline Member Posts: 76 Join Date: Aug 2005	Spell Check in Knowledgebase - 22-10-2005, 05:06 AM Any reason why a Spell Check option was not added to the Knowledgebase? When I finish adding a knowledgebase article directly, it would be nice if I could spell check the article. I can't imagine this would be too difficult to add here. Later, Doug

eger Offline Member Posts: 109 Join Date: Jul 2004	30-03-2006, 08:23 PM I was going to post something about this. But found yours instead. This should be added to the knowledgebase AND the news also. I started using the spell checker and it actually works quite nicely. Should also be able to make sure my news and articles are clean of spelling errors.

tommy Offline Member Posts: 36 Join Date: Oct 2005 Location: Boulder, CO USA	30-03-2006, 10:46 PM Doug and Eger, I agree completely. Spell checking should be an option for any staff composed text. Cheers, Tom

chadillac Offline Member Posts: 47 Join Date: Mar 2006	30-03-2006, 11:08 PM I agree totally 100% as well, although since my spell check hasn't worked since the install it wouldn't really help me any, it still seems like a logical addition to the system