Staff Header and Footer template

Alex H · **Staff Header and Footer template -** 24-01-2008, 10:39 PM

Hi Can someone tell me where to locate these please

Thanks

Alex

supportskins · 25-01-2008, 06:50 AM

header.tpl and footer.tpl found in the themes/admin_default directory of the software

kontrabass · 26-03-2008, 06:07 PM

I'm assuming it's not possible to update the staff header (logo) when using the hosted plan?

craigbrass · 26-03-2008, 06:16 PM

That is correct as you don't have access to the files.

Dynadata · 27-03-2008, 09:45 AM

If you do not have a hosted version the best way to change the logo in the header (once your logged in) is to create your own logo (264 x 64 pixels) and replace "supportsuite.gif" by your own logo. You can find this image in your admin_default folder.

If you want to change the logo you see by the login form of your staff and admin section you can do that to change the link of the img in this file:

Code:

\themes\admin_default\loginform.tpl

Search for this line and replace the src of the image.

Code:

<td colspan="2" align="center" valign="top"><img src="<{$themepath}><{$product}>.gif" /><br/><br/></td>

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Adding an HTML header and JS footer	gapcnet	How do I?	4	27-09-2007 07:22 PM
Adding staff notices for 'New Tickets', 'New Notes' and 'Ticket Replies'	netarus	SupportSuite, eSupport and LiveResponse	2	29-03-2006 03:46 PM
Want To Drop eSupport Into Template	informergy	SupportSuite, eSupport and LiveResponse	1	14-03-2006 04:21 PM
Template NIGHTMARE	MisterPopularity	Style & Design	2	24-08-2005 03:51 PM

Alex H Offline Member Posts: 150 Join Date: Aug 2004 Location: Devon UK	Staff Header and Footer template - 24-01-2008, 10:39 PM Hi Can someone tell me where to locate these please Thanks Alex When you have eliminated the impossible, whatever remains, however improbably, must be the truth

supportskins Offline Senior Member Posts: 3,858 Join Date: Aug 2006 Location: Mumbai, India	25-01-2008, 06:50 AM header.tpl and footer.tpl found in the themes/admin_default directory of the software Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

kontrabass Offline New Member Posts: 2 Join Date: Mar 2008	26-03-2008, 06:07 PM I'm assuming it's not possible to update the staff header (logo) when using the hosted plan?

craigbrass Offline Senior Member Posts: 5,762 Join Date: Jun 2005 Location: Cumbria, UK	26-03-2008, 06:16 PM That is correct as you don't have access to the files. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger