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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 567 Join Date: Mar 2008 | staffs can see other staffs report!!! -
13-04-2008, 01:57 PM
Why should staffs be able to see other staffs response time , Is there a way I can enable team work but make it so that staffs should have limitation of seeing things in team work? Can I make it so that reports just available for admins? |
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(#2)
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| Member Posts: 253 Join Date: Jan 2007 |
13-04-2008, 05:13 PM
Quote:
There are more issues with what staff can see, check the 3.30.0 version in the bugtracker and you will see some tickets from me. They will fix it asap. | |
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| report, staffs |
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