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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#16)
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| New Member Posts: 23 Join Date: Aug 2007 |
16-08-2007, 04:04 PM
that's awesome that the issue is resolved ... however I am on the hosted platform ... how can i force the update? |
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(#17)
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| Operations Manager  Posts: 5,668 Join Date: Jan 2006 Location: United Kingdom |
16-08-2007, 04:38 PM
Hi Dave, You can submit a support ticket asking for the fix discuss here to be applied to your account. I would link to this thread too. -------------------------------------------------------------------
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(#18)
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| New Member Posts: 23 Join Date: Aug 2007 |
16-08-2007, 05:50 PM
thanks Jamie ... ticket submitted ... |
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| replying, staff, status |
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