Status update on critical support ticket

tky · **Status update on critical support ticket -** 11-04-2007, 05:57 PM

Can someone from Kayako please give me an update on ticket RKJ-580622? It seems to have been forgotten about since 3/20, but it is still an urgent issue for us that has not been resolved.

**Jamie Edwards** · 11-04-2007, 06:19 PM

Hi tky,

The developers are working on this, you should receive an update soon.

Mahesh Slaria · 12-04-2007, 03:55 AM

Hi,

Please check your ticket status from web interface of kayako. I updated your ticket on "03 Apr 2007 09:40 AM" but does not get any update from your side.

I suppose you did not get any email. Please check.

Regards,

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tky Offline New Member Posts: 22 Join Date: Oct 2005	Status update on critical support ticket - 11-04-2007, 05:57 PM Can someone from Kayako please give me an update on ticket RKJ-580622? It seems to have been forgotten about since 3/20, but it is still an urgent issue for us that has not been resolved.

Jamie Edwards Offline Operations Manager Posts: 7,676 Join Date: Jan 2006 Location: England, UK	11-04-2007, 06:19 PM Hi tky, The developers are working on this, you should receive an update soon. Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

Mahesh Slaria Offline Member Posts: 180 Join Date: Jul 2006	12-04-2007, 03:55 AM Hi, Please check your ticket status from web interface of kayako. I updated your ticket on "03 Apr 2007 09:40 AM" but does not get any update from your side. I suppose you did not get any email. Please check. Regards,