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**Subscribe to news -** 13-11-2005, 01:01 AM

I just tested my subscribe to news feature, when i validated the email i got the kayako news page come up and it said

ERROR: Invalid Validation Hash

is this a known issue?

Ara · 01-01-2006, 05:48 AM

same here

WebLogic · 01-01-2006, 09:33 PM

My users are getting the same thing. No one can validate themselves. They all are getting this error.

Maybe needs to be looked at?

Neil-UKWSD · 01-01-2006, 09:54 PM

Hi,

What build are you using?

I've just tried to duplicate this with 3.00.32 CVS build but it's working fine for me.

polarbear · 28-04-2006, 09:15 PM

As of 3.00.80 this bug is still present.

Neil-UKWSD · 28-04-2006, 09:52 PM

Hi,

I've just tried to duplicate this on a 3.00.80 install but have been unable to replicate.

polarbear · 28-04-2006, 09:57 PM

This is really strange. I had this problem just an hour ago, and now it works. I suspect it had something to do with reverting the templates.

Neil-UKWSD · 28-04-2006, 10:04 PM

Ah, could well have been template related.

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chrisbuk112 Guest Posts: n/a	Subscribe to news - 13-11-2005, 01:01 AM I just tested my subscribe to news feature, when i validated the email i got the kayako news page come up and it said ERROR: Invalid Validation Hash is this a known issue?

Ara Offline New Member Posts: 23 Join Date: Sep 2005	01-01-2006, 05:48 AM same here

WebLogic Offline New Member Posts: 9 Join Date: Feb 2005	01-01-2006, 09:33 PM My users are getting the same thing. No one can validate themselves. They all are getting this error. Maybe needs to be looked at? Thanks! ~brian "I found the problem, it lies between the keyboard and the chair".

Neil-UKWSD Offline Member Posts: 864 Join Date: Jun 2003 Location: United Kingdom	01-01-2006, 09:54 PM Hi, What build are you using? I've just tried to duplicate this with 3.00.32 CVS build but it's working fine for me. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

polarbear Offline Member Posts: 42 Join Date: May 2003	28-04-2006, 09:15 PM As of 3.00.80 this bug is still present.

Neil-UKWSD Offline Member Posts: 864 Join Date: Jun 2003 Location: United Kingdom	28-04-2006, 09:52 PM Hi, I've just tried to duplicate this on a 3.00.80 install but have been unable to replicate. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

polarbear Offline Member Posts: 42 Join Date: May 2003	28-04-2006, 09:57 PM This is really strange. I had this problem just an hour ago, and now it works. I suspect it had something to do with reverting the templates.

Neil-UKWSD Offline Member Posts: 864 Join Date: Jun 2003 Location: United Kingdom	28-04-2006, 10:04 PM Ah, could well have been template related. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk