Support Staff Out-going Email - Kayako Community Forums

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BantasCreek Offline

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Posts: 1

Join Date: Jan 2008

Support Staff Out-going Email - 05-01-2008, 05:08 PM

Hi All,

I was wondering if anyone could tell me what email template is used in the eSupport system when a staff member selects a user to send an email to. I am not talking about the staff member responding to a ticket already in the system. I am talking about a staff member opening a new ticket in order to communicate to a user.

Regards,
BantasCreek

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outgoing, staff, support

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