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Innov8vITSS Offline
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Posts: 13
Join Date: Jul 2005
Support Ticket creation - 25-01-2006, 01:06 AM

I have just 1 department. Is there a way I can have the script skip over that page where they select the department and go straight to the ticket submission form?
   
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sebastian Offline
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Location: Denmark
29-01-2006, 03:48 PM

Anybody got an idea about how to do this?
   
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eiden Offline
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Posts: 234
Join Date: Apr 2006
Location: Norway
03-04-2006, 02:52 PM

Here is how I did it:

<{foreach key=key value=item from=$widgets}>

<{if $item[split] eq 0}><tr><{/if}>
<!-- BEGIN WIDGET: <{$item[title]}> -->

<a href="<{$item[link]}><{if $item[link] == "index.php?_m=tickets&_a=submit"}>&departmentid=<{ $tgroup[departmentid]}>&step=1<{/if}>" id="moduletitle"><strong><{$item[title]}></strong></a>

<!-- END WIDGET: <{$item[title]}> -->
<{/foreach}>
   
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