 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member  Posts: 387 Join Date: Jan 2007 Location: Orange County, CA | SupportSuite v11 manual? -
14-05-2007, 06:11 AM
Not sure if it's just an oversight on the revision number or if the download didn't get updated, but I downloaded the latest (chm) update from the link in the doc thread and the revision number says "10" while the thread says "11" Rich Features I need asap: 1) Ticket search in the client portal! 2) Column display in client portal showing clients email address or name 3) Downloads by client (i.e. - each client has their own download area and can't see/touch downloads for any other client.) This would be on top of a "public" download area. 4) Integrated KB image uploads The ability for staff to upload images with a KB articles. Cheers! |
| |  |
|
(#2)
|
| Operations Manager  Posts: 5,452 Join Date: Jan 2006 Location: United Kingdom |
14-05-2007, 11:05 AM
Hi Rich, This has been corrected. Thanks -------------------------------------------------------------------
|
| | |
|
| Tags |
| manual, supportsuite, v11 |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Linear Mode
